Visit us at our location at the William Lehman building. In addition to the CyberZone for IT Support, Helpdesk, Software, and some PC and hardware repairs, you will now have more socially friendly immediate support options. Get your questions answered by an IT expert. From setting up your Smart Device to recovering your FMU password to Blackboard or Self-Service, the CyberZone team has you covered.
What Will We Offer at Our CyberZone Location?
IT Helpdesk (Password Reset, Wi-Fi, Smart Devices, etc.)
ID badges (Temporarily house the聽ID badge services)
FMU CyberZone
William Lehman Building
Room 216
Monday 鈥� Friday
8:30 a.m. 鈥� 5 p.m.
cyberzone@fmu.edu
CyberZone Services Catalogue
(subject to change)
IMT Helpdesk
Level One Technical Support to Include but not Limit to Accounts & Passwords
WiFi and Smart Device Support
Classrooms, Labs & Printing
Desktop Services
Badge and ID Printing (Temporarily Facilitated by IMT)
Educational Technology 鈥� Blackboard
Email & Collaboration 鈥� Office365, Exchange and SharePoint, etc.
Internet & Network 鈥� WiFi, Office, Dorm, Classroom, Venues etc.
Media & Events 鈥� AV and Other Related Support
Professional Services 鈥� Educational and Business Operations
Security 鈥� CyberZone Security Operation Center (Network and Sas, Backup, etc.)
Servers & Storage 鈥� Network Operation Center
Software & Business Applications 鈥� All Other FMU Critical Services, Applications and Infrastructure
